Q: How much does SEINō cost?

SEINō starts at €200 per month for processing up to 1M messages new messages per month, but the actual price depends on a few key factors: <ul> <li>The volume of messages sent during each billing period</li> <li>Your chosen billing cycle (monthly or annually which will give you 17% discount)</li> <li>Your data retention preference (24 months or unlimited)</li> </ul> The more you send, the higher your tier—but your cost per message goes down. We’ll always notify you before you hit any limits, and if needed, we’ll automatically upgrade your plan to avoid interruptions. **👉<a href="https://seino.ai/pricing"> View our latest pricing</a>

Q: Can I download my invoices?

Absolutely. Head over to the Billing page and click Manage Payment. You’ll be redirected to your payment settings, where you can view and download all invoices tied to your subscription. Please note: if you pay manually via bank transfer, those invoices won’t be listed here. Need them? Just email finance@seino.ai and we’ll send them over.

Question 1

Can I share my Data Explorer reports?

Accepted Answer

Every Data Explorer report has built-in sharing controls accessible from the share icon in the report toolbar. You can manage access for individual team members or everyone in your organization using the People with access section, where each person or group has a permission level you can adjust via a dropdown. You can also generate a public link by enabling the Publicly available toggle. Anyone with that link can view the report without needing a SEINō login. Use the Copy button to grab the URL and share it anywhere.

How to share a report

Open your Data Explorer report.
Click the share icon in the top right toolbar.
In People with access, set permissions for your team or organization.
To create a public link, toggle Publicly available on.
Click Copy to copy the shareable URL.

Share insights, not screenshots

Instead of exporting and emailing a static file, share a live link to your report so stakeholders always see up-to-date data. No more outdated attachments or back-and-forth requests for the latest numbers.

|| Control exactly who sees what. The permission dropdown lets you fine-tune access at the individual or organization level, so sensitive reports stay internal while broader performance summaries can be opened up to the whole team or beyond.

Question 2

Klaviyo integration

Accepted Answer

Introduction

With the Klaviyo integration, you can analyze your email and automation data directly in SEINō. This gives you one central place for all your email performance metrics. This guide explains how to connect your Klaviyo account step by step.

Step 1. Open the integration page

In SEINō, go to Setting -> Integrations and select Klaviyo.

You can also access the page directly here: https://app.seino.ai/workspaces/settings/integrations/klaviyo

If you don’t have a SEINō account yet, create one first. Signing up automatically starts a free trial, no billing details required.

During onboarding you can connect your email platform immediately:

Click Connect.
Search for Klaviyo and select it.
Click Connect Klaviyo.

${youtube}Klaviyo x SEINō connection

Step 2. Authorize the integration

A Klaviyo popup will appear asking you to accept the integration and grant the required rights.

SEINō only requests view rights.
We will never create, update, or delete data in your Klaviyo account.
SEINō cannot trigger flows or send campaigns. Click Allow to complete the connection. Your Klaviyo account will now be linked to your SEINō workspace.

Step 3. Optional: Connect an analytics platform

After connecting Klaviyo, you may choose to connect an analytics platform such as Google Analytics. This is optional and can also be done later. It does not aff

Question 3

How much does SEINō cost?

Accepted Answer

SEINō starts at €200 per month for processing up to 1M messages new messages per month, but the actual price depends on a few key factors:

The volume of messages sent during each billing period
Your chosen billing cycle (monthly or annually which will give you 17% discount)
Your data retention preference (24 months or unlimited)

The more you send, the higher your tier—but your cost per message goes down. We’ll always notify you before you hit any limits, and if needed, we’ll automatically upgrade your plan to avoid interruptions.

**👉 View our latest pricing

Question 4

How to cancel a subscription?

Accepted Answer

You need to cancel your SEINō subscription? We are sorry to hear that.

You can cancel your subscription at any time. Here is the procedure.

Login to https://app.seino.ai
Navigate to Settings > Billing
Hit the "Cancel Plan" button.

Once cancelled, your workspace will remain active until the end of your current billing period—so nothing stops working immediately.

Question 5

How do I compare performance between two date ranges?

Accepted Answer

Track how your email metrics change over time by setting a primary date range and a comparison period side by side.

Open the date picker from the top right of your dashboard (e.g. "Last week 2 – 8 Mar 2026").
Under the Date range tab, select a preset (This week, Last month, Last quarter, etc.) or enter a custom From and To date manually.
Click the Comparison tab.
Choose a comparison mode.
Click Apply. Your active comparison appears in the top right.

Comparison modes

Preceding period - the period immediately before your selected range
Year over year - the same range from one year ago
Month over month - the same range from the previous month
Same period -1 month - your range shifted back one month
Custom - pick any comparison window manually using the From and To fields

A few examples to use comparison

Set your range to Last week and choose Year over year to see how your open rates compare to the same week last year.
Use Month over month to track whether a new subject line strategy improved click-through rates since last month.
Pick Custom to compare performance during two specific campaigns that ran on different schedules.

Stop chasing numbers, start spotting trends

Comparing periods in isolation tells you what happened. Comparing two periods tells you whether things are getting better or worse, an

Question 6

Can I download my invoices?

Accepted Answer

Absolutely. Head over to the Billing page and click Manage Payment. You’ll be redirected to your payment settings, where you can view and download all invoices tied to your subscription.

Please note: if you pay manually via bank transfer, those invoices won’t be listed here. Need them? Just email finance@seino.ai and we’ll send them over.

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